ISO 27001 Annex : A.13.2.3 Electronic Messaging & A.13.2.4 Confidentiality or Non-Disclosure Agreements

In this article explain ISO 27001 Annex : A.13.2.3 Electronic Messaging & A.13.2.4 Confidentiality or Non-Disclosure Agreements .

A.13.2.3  Electronic Messaging

Control- Electronic messaging information should be adequately protected.

Implementation Guidance – The following should include information security aspects for electronic messages:

  1. Protecting messages against unauthorized access, change or denial of services in line with the organization’s classification scheme;
  2. ensure that the message is correctly addressed and transported;
  3. Service reliability and availability;
  4. Legal considerations, such as electronic signature requirements;
  5. Approval before using external public authorities, such as instant messaging, social networking or sharing of files;
  6. Stronger standards of publicly accessible network authentication access management.

Other Information – There are various kinds of messages, such as e-mail systems, an exchange of electronic data, and social networking.

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A well-known ISO 27001 Lead Auditor and ISO 27001 Lead Implementer certificate that mainly covers information security clauses and their implementation, i.e., controls which should be implemented by the organization to preserve the CIA triad, Confidentiality, Integrity, and Availability to maintain their critical, sensitive information in a secure manner. Infosavvy, a Mumbai- based institute, provides multi-domain certifications and training, which include IRCA CQI ISO 27001:2013 Lead Auditor (LA) and ISO 27001 Lead Implementer (LI) (TÜV SÜD Certification). Infosavvy will help you to understand and recognize the full scope of your organization’s security checks to protect your organization’s activities and information equipment (assets) from attacks, and also to illustrate the backup policy to safeguard if data gets lost due to intentional or natural hazards. It also helps to understand how the operating systems and software integrity can be controlled or administered when they are transferred from one system to another or even from outside the organization, as well as the types of controls required to safeguard the access to confidential information and software. We have trainers with extensive expertise and experience to ensure the efficient handling of the security of information. Consequently, the applicant will gain the necessary skills for the ISMS audit by using commonly agreed audit concepts, procedures and techniques

Also Read : ISO 27001 Annex : A.13.2 Information Transfer

A.13.2.4  Confidentiality or Non-Disclosure Agreements

Control- Information protection requirements of the organization for confidentiality or non-disclosure agreements should be identified, regularly reviewed, and documented.

Implementation Guidance – The requirement to protect confidential information by legal enforceability should be addressed by confidentiality or non-disclosure agreements. Confidentiality or non-disclosure provisions extend to third parties or to the organization’s employees. In view of the kind of the other party and its allowed access or handling of confidential information, elements should be selected or added. to identify confidentiality requirements or non-disclosure agreements,

It should be considered the following elements:

  1. Definition of protected information ( e.g. confidential information);
  2. Expected duration of an agreement, including cases of permanent confidentiality;
  3. the actions needed for termination of an agreement;
  4. Signatory responsibilities and actions to prevent unauthorized disclosure of information;
  5. Information ownership, business secrets and intellectual property, as well as how this relates to privacy;
  6. Made use of the details of confidentiality and signatory ‘s rights to use the data;
  7. the right to audit and monitor confidential information activities;
  8. the notification and reporting process of unauthorized disclosure or leakage of confidential information;
  9. Conditions for the return or destruction of information on cessation of agreement;
  10. Expected measures should only be taken if an agreement is violated.

Other elements may be included during the confidentiality or non-disclosure agreement depending on the information security requirements of an organization.

Confidentiality and non-disclosure agreements would comply with all the laws and codes of integrity applicable to them.

Confidentiality and non-disclosure agreements provisions should be regularly reviewed and these conditions should be impacted when there are changes.

Other Information – Confidentiality and non-disclosure agreements protect organizational information and inform signatory in an authorized and accountable fashion of their responsibility to protect the use of and disclosure of information.

In a variety of cases, an organization may have to use different types of confidentiality and non-disclosure agreements.

Questions related to this topic

  1. What is ISO 27001 Annex : A.13 Communications Security?
  2. What is communication channel security?
  3. What is the most secure form of communication?
  4. What protocol signifies a secure mode of communication?
  5. Explain ISO 27001 Annex : A.13.2.3 Electronic Messaging & A.13.2.4 Confidentiality or Non-Disclosure Agreements ?

ISO 27001 Requirements


Clause 4.4 Information security management system
Clause 4.3 Determining the scope of the information security management system
Clause 5.1 Leadership and commitment
Clause 5.2 Policy
Clause 5.3 Organizational roles, responsibilities and authorities
Clause 6.1 Actions to address risks and opportunities
Clause 6.1.2 Information security risk assessment process
Clause 6.1.3 Information security risk treatment
Clause 6.2 Information security objectives & planning
Clause 7.1 Resources
Clause 7.2 Competence
Clause 7.3 Awareness
Clause 7.4 Communication
Clause 7.5 Documented information Implementation Guideline
Clause 8.1 Operational planning & control
Clause 8.2 Information security risk assessment
Clause 8.3 Information security risk treatment
Clause 9.1 Performance evaluation Monitoring, measurement, analysis & evaluation
Clause 9.2 Internal audit
Clause 9.3 Management review
Clause 10.1 Non conformity and corrective action
Clause 10.2 Continual Improvement 

ISO 27001 Annex A Controls


Annex A.5 Information Security Policies
Annex A.6 Organization of Information Security
Annex A.6.2 Mobile Devices and Teleworking
Annex A.7 Human Resource Security
Annex A.7.2 During Employment
Annex A.7.3 Termination and Change of Employment
Annex A.8 Asset Management
Annex A.8.1.3 Acceptable Use of Assets & A.8.1.4 Return of Assets
Annex A.8.2 Information Classification
Annex A.8.2.2 Labeling of Information & A.8.2.3 Handling of Assets
Annex A.8.3 Media Handling
Annex A.9 Access Control
Annex A.9.1.2 Access to Networks and Network Services
Annex A.9.2 User Access Management
Annex A.9.2.3 Management of Privileged Access Rights  
Annex A.9.2.4 Management of Secret Authentication Information of Users
Annex A.9.2.5 Review of User Access Rights 
Annex A.9.2.6 Removal or Adjustment of Access Rights
Annex A.9.3 User Responsibilities
Annex A.9.4 System and Application Access Control
Annex A.9.4.4 Use of Privileged Utility Programs 
Annex A.9.4.5 Access Control to Program Source Code
Annex A.10 Cryptography
Annex A.11 Physical and Environmental Security
Annex A.11.2 Equipment
Annex A.11.1.3 Securing Offices, Rooms and Facilities
Annex A.11.1.4 Protecting Against External and Environmental Threats
Annex A.11.1.5 Working in Secure Areas
Annex A.11.1.6 Delivery and Loading Areas
Annex A.11.2.4 Equipment Maintenance
Annex A.11.2.5 Removal of Assets
Annex A.11.2.6 Security of Kit and Assets Off-Premises
Annex A.11.2.7 Secure Disposal or Re-use of Equipment
Annex A.11.2.8 Unattended User Equipment
Annex A.11.2.9 Clear Desk and Clear Screen Policy
Annex A.12 Operations Security
Annex A.12.2 Protection from Malware
Annex A.12.3 Backup
Annex A.12.4 Logging and Monitoring
Annex A.12.5 Control of Operational Software
Annex A.12.6 Technical Vulnerability Management
Annex A.12.7 Information Systems Audit Considerations
Annex A.13 Communications Security
Annex A.13.2 Information Transfer
Annex A.13.2.3 Electronic Messaging
Annex A.13.2.4 Confidentiality or Non-Disclosure Agreements
Annex 14 System Acquisition, Development and Maintenance
Annex A.14.1.2 Securing Application Services on Public Networks
Annex A.14.1.3 Protecting Application Services Transactions
Annex A.14.2 Security in Development and Support Processes
Annex A.14.2.3 Technical Review of Applications after Operating Platform Changes
Annex A.14.2.4 Restrictions on Changes to Software Packages
Annex A.14.2.5 Secure System Engineering Principles
Annex A.14.2.6 Secure Development Environment
Annex A.14.2.7 Outsourced Development
Annex A.14.2.8 System Security Testing
Annex A.14.2.9 System Acceptance Testing
Annex A.14.3 Test data
Annex A.15 Supplier Relationships
Annex A.15.1.2 Addressing Security Within Supplier Agreements
Annex A.15.1.3 Information and Communication Technology Supply Chain
Annex A.15.2 Supplier Service Delivery Management
Annex A.16 Information Security Incident Management
Annex A.16.1.2 Reporting Information Security Events
Annex A.16.1.3 Reporting Information Security Weaknesses
Annex A.16.1.4 Assessment of and Decision on Information Security Events
Annex A.16.1.5 Response to Information Security Incidents
Annex A.16.1.6 Learning from Information Security Incidents
Annex A.16.1.7 Collection of Evidence
Annex A.17 Information Security Aspects of Business Continuity Management
Annex A.17.1.3 Verify, Review and Evaluate Information Security Continuity
Annex A.18 Compliance
Annex A.18.1.3 Protection of Records
Annex A.18.1.4 Privacy and Protection of Personally Identifiable Information
Annex A.18.1.5 Regulation of Cryptographic Controls
Annex 18.2 Information Security Reviews

About ISO 27002



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