ISO 27001 Annex : A.14.1.2 Securing Application Services on Public Networks

Control- ISO 27001 Annex : A.14.1.2 Securing Application Services on Public Networks Information about application services which pass through public networks should be protected against fraudulent activities, contract disputes, unauthorized disclosure, and modification.

Implementation Guidance – Information security requirements will include the following for application services that cross public networks:

  1. Each party requires a level of trust in the identity claimed by each other, for example, through authentication;
  2. Authorizations for those who may authorize the content of key transnational documents, issue or sign them;
  3. Ensure that communication parties are fully aware of their service provision or usage authorizations;
  4. Determination and compliance with the conditions of confidentiality, integrity, proof that key documents and contracts, for instance, related to contracts and tendering process, have been dispatched and received;
  5. The level of trust required in key documents’ integrity;
  6. Protection of any confidential information requirements;
  7. Confidentiality and Integrity of any order transactions, payment details, delivery address information and receipt confirmation;
  8. the appropriate verification degree for the verification of a customer’s payment information;
  9. Choosing the most appropriate form of payment settlement for fraud protection;
  10. the extent of security required for keeping information about the order confidentiality and integrity;
  11. Avoidance of transaction information loss or duplication;
  12. liability for all transactions involving fraud;
  13. Requirements for insurance.

The application of cryptographic controls will resolve many of the above concerns in compliance with legal requirements.

Related Product : ISO 27001 Lead Auditor Training And Certification ISMS

An agreement that is registered and binds all parties to the agreed terms of service, including specifics of the authorization, will help the application service arrangement between partners.

Resilience requirements should be considered against attacks that may include conditions to protect the application servers or ensure that network interconnections required to provide the service are available.

Other Information – Applications accessible through public networks are threatened by a number of networks, for example, fraudulent activity, contractual disputes, and public information. Detailed assessments of risk and an appropriate range of controls are therefore important. The needed controls also involve authentication and data transfer via cryptographic methods.

Secure authentication methods, e.g. using the public encryption key and digital signatures, can be used to reduce risks by application services. Trusted third parties, if such services are necessary, can also be used.

Also Read : ISO 27001 : Annex 14 System Acquisition, Development and Maintenance

A well-known ISO 27001 Lead Auditor and ISO 27001 Lead Implementer certificate that mainly covers information security clauses and their implementation, i.e., controls which should be implemented by the organization to preserve the CIA triad, Confidentiality, Integrity, and Availability to maintain their critical, sensitive information in a secure manner.  Infosavvy, an institute in Mumbai conducts training and certification for multiple domains in Information Security which includes IRCA CQI ISO 27001:2013 Lead Auditor (LA), ISO 27001 Lead Implementer (LI) (TÜV SÜD Certification). Infosavvy will help you to understand and recognize the full scope of your organization’s security checks to protect your organization’s activities and information equipment (assets) from attacks, and also to illustrate the backup policy to safeguard if data gets lost due to intentional or natural hazards. Trainers will also help to understand that the requirements of information security for new information systems or improvements to existing information systems are important in order to ensure that systems function effectively and efficiently throughout their life cycle. We have trainers with extensive expertise and experience to ensure the efficient handling of the security of information. Consequently, the applicant will gain the necessary skills for the ISMS audit by using commonly agreed audit concepts, procedures and techniques.

Questions related to this topic

  1. What is the relationship between confidentiality integrity and availability?
  2. How do you ensure confidentiality and integrity and availability?
  3. What are the 3 principles of information security?
  4. What is confidentiality in network security?
  5. What is ISO 27001 Annex : A.14.1.2 Securing Application Services on Public Networks ?

ISO 27001 Requirements


Clause 4.4 Information security management system
Clause 4.3 Determining the scope of the information security management system
Clause 5.1 Leadership and commitment
Clause 5.2 Policy
Clause 5.3 Organizational roles, responsibilities and authorities
Clause 6.1 Actions to address risks and opportunities
Clause 6.1.2 Information security risk assessment process
Clause 6.1.3 Information security risk treatment
Clause 6.2 Information security objectives & planning
Clause 7.1 Resources
Clause 7.2 Competence
Clause 7.3 Awareness
Clause 7.4 Communication
Clause 7.5 Documented information Implementation Guideline
Clause 8.1 Operational planning & control
Clause 8.2 Information security risk assessment
Clause 8.3 Information security risk treatment
Clause 9.1 Performance evaluation Monitoring, measurement, analysis & evaluation
Clause 9.2 Internal audit
Clause 9.3 Management review
Clause 10.1 Non conformity and corrective action
Clause 10.2 Continual Improvement 

ISO 27001 Annex A Controls


Annex A.5 Information Security Policies
Annex A.6 Organization of Information Security
Annex A.6.2 Mobile Devices and Teleworking
Annex A.7 Human Resource Security
Annex A.7.2 During Employment
Annex A.7.3 Termination and Change of Employment
Annex A.8 Asset Management
Annex A.8.1.3 Acceptable Use of Assets & A.8.1.4 Return of Assets
Annex A.8.2 Information Classification
Annex A.8.2.2 Labeling of Information & A.8.2.3 Handling of Assets
Annex A.8.3 Media Handling
Annex A.9 Access Control
Annex A.9.1.2 Access to Networks and Network Services
Annex A.9.2 User Access Management
Annex A.9.2.3 Management of Privileged Access Rights  
Annex A.9.2.4 Management of Secret Authentication Information of Users
Annex A.9.2.5 Review of User Access Rights 
Annex A.9.2.6 Removal or Adjustment of Access Rights
Annex A.9.3 User Responsibilities
Annex A.9.4 System and Application Access Control
Annex A.9.4.4 Use of Privileged Utility Programs 
Annex A.9.4.5 Access Control to Program Source Code
Annex A.10 Cryptography
Annex A.11 Physical and Environmental Security
Annex A.11.2 Equipment
Annex A.11.1.3 Securing Offices, Rooms and Facilities
Annex A.11.1.4 Protecting Against External and Environmental Threats
Annex A.11.1.5 Working in Secure Areas
Annex A.11.1.6 Delivery and Loading Areas
Annex A.11.2.4 Equipment Maintenance
Annex A.11.2.5 Removal of Assets
Annex A.11.2.6 Security of Kit and Assets Off-Premises
Annex A.11.2.7 Secure Disposal or Re-use of Equipment
Annex A.11.2.8 Unattended User Equipment
Annex A.11.2.9 Clear Desk and Clear Screen Policy
Annex A.12 Operations Security
Annex A.12.2 Protection from Malware
Annex A.12.3 Backup
Annex A.12.4 Logging and Monitoring
Annex A.12.5 Control of Operational Software
Annex A.12.6 Technical Vulnerability Management
Annex A.12.7 Information Systems Audit Considerations
Annex A.13 Communications Security
Annex A.13.2 Information Transfer
Annex A.13.2.3 Electronic Messaging
Annex A.13.2.4 Confidentiality or Non-Disclosure Agreements
Annex 14 System Acquisition, Development and Maintenance
Annex A.14.1.2 Securing Application Services on Public Networks
Annex A.14.1.3 Protecting Application Services Transactions
Annex A.14.2 Security in Development and Support Processes
Annex A.14.2.3 Technical Review of Applications after Operating Platform Changes
Annex A.14.2.4 Restrictions on Changes to Software Packages
Annex A.14.2.5 Secure System Engineering Principles
Annex A.14.2.6 Secure Development Environment
Annex A.14.2.7 Outsourced Development
Annex A.14.2.8 System Security Testing
Annex A.14.2.9 System Acceptance Testing
Annex A.14.3 Test data
Annex A.15 Supplier Relationships
Annex A.15.1.2 Addressing Security Within Supplier Agreements
Annex A.15.1.3 Information and Communication Technology Supply Chain
Annex A.15.2 Supplier Service Delivery Management
Annex A.16 Information Security Incident Management
Annex A.16.1.2 Reporting Information Security Events
Annex A.16.1.3 Reporting Information Security Weaknesses
Annex A.16.1.4 Assessment of and Decision on Information Security Events
Annex A.16.1.5 Response to Information Security Incidents
Annex A.16.1.6 Learning from Information Security Incidents
Annex A.16.1.7 Collection of Evidence
Annex A.17 Information Security Aspects of Business Continuity Management
Annex A.17.1.3 Verify, Review and Evaluate Information Security Continuity
Annex A.18 Compliance
Annex A.18.1.3 Protection of Records
Annex A.18.1.4 Privacy and Protection of Personally Identifiable Information
Annex A.18.1.5 Regulation of Cryptographic Controls
Annex 18.2 Information Security Reviews

About ISO 27002



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